Starting an account is free and easy to do. In order to utilize most services, make calls you will be required to either make an a la carte purchase or select a monthly accou
What kind of commitment do I have to make?
With Teliax Buissness Solutions there is no commitment or long term contract. You are able to administor your account as you see fit.
What are my payment options?
You can use a credit card to make payments on our IVY system (check with david about this.99.9999% of people use cards ,but if they refuse we can take bank payments though these people see more disconnections this way)
How long does Linetrix Business Solutions take to set up?
Most on premise SIP trunking solutions take a half hour or less to interconnect. Our hosted PBX solutions can take a little bit longer depending on the size of the hosted PBX solution you would like to build.
Can I keep my toll-free or local number if I choose to cancel?
Yes you may port your number away to another carrier.
How do I reset my password?
You simply go to our page at https://voice.linetrix.com/portal/#/customer/forgot-password and click the login button at the top right of the page and from there a page appears and you will see a link that allows you to reset your password.
What types of reports can I generate for my account?
There is a monthly statement generated 30 days from when you open the account that will show you an itemized breakdown of the billing . You can download a CSV or a PDF version of this file
As an admin, can I configure multiple users’ settings at once?
You will need to configure each user with its own account permissions one by one. This avoids issuing sweeping permissions to users that should not have permissions to do things like deletions and other major changes.
What is e911?
E911 allows you to send a address and call back number with your call to emergency services. This allows you to be able to dial 911 and instantly send first responders the information needed to find your location. Teliax offers e911 for a extra fee. This system is tested weekly to ensure it continues to be the best service possible
We make it easy to combine data, voice and video in a single line to reduce cost while you gain better performance and reliability.
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